Payment Policy
This policy applies to all clients purchasing corporate gifts, custom logo printing items, bespoke products, or any orders processed through DTH Gift’s website, hotline, email, and official communication channels.
1. Payment Methods
DTH Gift exclusively accepts payments via corporate bank transfers. Clients are requested to process full payments or deposits using the bank account details provided by DTH Gift in the quotation, purchase order, contract, or order confirmation.
To ensure transparency and accuracy in order processing, payment reconciliation, invoicing, and fulfillment, we do not accept Cash on Delivery (COD) or payments made to personal bank accounts.
2. Bank Account Details
Please ensure that the bank details and transfer remarks are entered correctly to facilitate prompt verification and order processing.
- Beneficiary Name: DTH Vietnam Trading Service Company Limited
- Account Number: 249923842
- Bank: VP Bank – Go Vap Branch
Transfer Remarks: [Client Name/Company Name] + [Order ID or Order Details]
3. Order Verification Prior to Payment
Before processing any payment or deposit, clients are entitled to review and confirm all order-related details, including:
- Product name.
- Specifications, models, and colors.
- Order quantity.
- Logo printing, engraving, or custom design requirements (if applicable).
- Unit price and total order value.
- Production timeline and delivery schedule.
- Shipping fees and other agreed terms.
These details will be clearly outlined in the quotation, purchase order, contract, or email confirmation provided by DTH Gift for client review. Should there be any discrepancies or required adjustments, please notify DTH Gift prior to making the transaction for immediate updates.
4. Payment Confirmation
Upon completing your transfer, DTH Gift will verify the transaction and confirm receipt. To expedite this process, clients are encouraged to share a bank transfer receipt, remittance advice, or successful transaction notification with their dedicated account representative. Production and processing will commence according to the agreed schedule once the payment or deposit has been successfully verified.
5. VAT Invoicing Policy
DTH Gift provides full VAT invoices in strict compliance with current financial regulations and transaction details. To facilitate accurate invoicing, please provide the following details:
- Company/Entity Name.
- Tax Code.
- Registered Billing Address.
- Email address for e-invoice delivery.
- Specific descriptions for goods/services (if required).
Invoicing information must be provided and confirmed prior to or during the payment process. In the event of incorrect billing details provided by the client, DTH Gift will assist with modifications in accordance with regulatory allowances and within permitted timelines.
6. Payment Support & Inquiries
For any inquiries regarding payments, transaction verifications, deposits, outstanding balances, or VAT invoicing, please contact:
- Company Name: DTH Vietnam Trading Service Company Limited
- Hotline: 0971 729 499
- Phone: 0975 759 649
- Email: lienhe@congtyquatang.com.vn
- Address: 9/5 Nguyen Huu Tien, Tay Thanh Ward, Tan Phu District, Ho Chi Minh City, Vietnam
DTH Gift is committed to addressing your inquiries promptly to ensure a transparent, smooth, and seamless payment and invoicing experience.